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Case Code: HROB207
Case Length: 15 Pages 
Period: 2000-2019   
Pub Date: 2020
Teaching Note:Available
Price:Rs.400
Organization : Hilton Worldwide Holdings Inc
Industry :Hospitality
Countries : United States,United Kingdom
Themes:  Diversity/ Discrimination
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Hilton Hotels: Diversity and Discrimination

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BACKGROUND NOTE

 

Founded by Conrad Hilton (Conrad) in 1919, Hilton Hotel was started in Cisco, Texas, US . As a young boy, Conrad worked in his father’s general store in Socorro County, New Mexico, US . The store was later converted into a ten-room hotel. He followed this up by fulfilling diverse roles that included serving two terms in the New Mexico State Legislature. In 1917, Conrad volunteered in the US Army during World War I. Eighteen months after his enrollment in the army, he returned home only to find that his father had died in a car accident. Soon after he decided to move to Texas and seek his fortune. Once he got to Texas he decided that he would buy a bank. Conrad had been staying at a little known hotel called the Mobley Hotel. He often noticed several long queues of people standing outside the hotel, looking for a room there..

 
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